Our team members have numerous documented case studies outlining the successful integration of our proprietary methods to implement margin improvement processes into patient healthcare systems, ensuring a profitable ROI for our clients.
As a winner of the 2011 Malcolm Baldrige National Quality Award, patient satisfaction is important to the Henry Ford Health System, a not-for-profi t corporation founded in 1915 by auto pioneer Henry Ford and consisting of hospitals, medical centers and the Henry Ford Medical Group of more…
Hill Country Memorial is a non-tax-supported, 86-licensed bed facility, with a state-of-art ICU wing and a new surgical department, all delivering programs and services to the Fredericksburg, TX community. It employs nearly 700 staff.
Hill Country Memorial had won the 2014 Malcolm Baldrige National Quality Award…
As a winner of the 2011 Malcolm Baldrige National Quality Award, patient satisfaction is important to the Henry Ford Health System, a not-for-profi t corporation founded in 1915 by auto pioneer Henry Ford and consisting of hospitals, medical centers and the Henry Ford Medical Group of more than 1,200…
As a winner of the 2011 Malcolm Baldrige National Quality Award, patient satisfaction is important to the Henry Ford Health System, a not-for-profi t corporation founded in 1915 by auto pioneer Henry Ford and consisting of hospitals, medical centers and the Henry Ford Medical Group of more…
Agnesian Healthcare, an integrated, not-for-profit, community-based healthcare system, faced several key challenges, including:
Olathe Medical Center, an independent and locally owned system delivering a wide range of high-tech care in Olathe, Kansas, was looking for an action-oriented solution to help solve the following challenges:
Heywood Hospital, is a non-profit, community hospital in Gardner, MA. Located about 90 minutes from Boston, this unique organization supports the rural community with both critical access care from one 25-bed hospital, as well as inpatient and outpatient services via its traditional, 100-bed community hospital and physician practices. They came…
Maricopa Integrated Health System (MIHS), a health care safety net for citizens of Maricopa County, AZ, faced fundamental challenges that made it diffi cult for them to be profi table, including:
Providence Sacred Heart is a 628 bed, critical access hospital in Spokane, Washington. The senior leadership found themselves faced with a changing payer mix, declining reimbursements and admissions. Couple that with mounting bad debt and…
Since 1992, the State of New Hampshire and the state?s hospitals have engaged in what has been called ?an accounting sleight of hand? whereby the state taxed hospitals under something called the ?Medicare Enhancement Tax,? originally established to allow the state to qualify for federal matching funds. The state…
Central Vermont Medical Center, a locally owned and operated, not-for-profit medical system with 130 acute care beds, was facing the prospect of a reduction in force of 30 FTE stemming from reductions in admissions and declining reimbursement. Rather than continuing to rely on benchmarks, Lean-Six Sigma or slash and…
Fairfield Medical Center, a 220 bed not-for-profit medical system located in the Midwest had been facing escalating margin pressures and set a goal of improving their operating margin by $10 million by year's end. Years earlier, Fairfield had embarked on a quality journey and made substantial investments in their…
Yavapai Regional Medical Center, a locally owned and operated not-for-profit medical system located in the Southwest, encompasses two campuses with a total of 200+ acute beds. The leadership team elected to embark on the goal of preparing for healthcare reform with an emphasis on preserving their operating margin. Senior…
Deaconess Health System struggled with maintaining consistent compliance of 17 CMS core measures. In spite of significant investment…
Caldwell Butler (CBA) implemented an on-site mentoring and apprenticing program for selected members of WMHS staff. Leaders and managers received training in the 100 Day Workout Methodology and support from Lean-Six Sigma Blackbelts for the purpose of optimizing patient flow and capacity. Each cycle of the 100 Day Workout…
River Region Medical Center, a multi-hospital system located in Vicksburg, Mississippi, faced significant cost issues resulting from aggressive renegotiation from their largest payor. In addition, the Emergency Department found patients were frequently "Leaving Without Treatment" (LWOTs) and ED patient satisfaction fell below the 5th percentile. River Region's senior management…
Caldwell Butler (CBA) implemented an on-site mentoring and apprenticing program for selected members of WJMC staff. Leaders and managers received training in the 100 Day Workout Methodology for the purpose of identifying waste and developing effective strategies for waste recovery. Each cycle of the 100 Day Workout method focused…
YRMC, a 400 bed hospital system located in the Yuma, Arizona, market was enjoying solid operating margins but knew that pending pressures were mounting. In spite of its strong market position, YRMC's senior management wanted to be proactive in strengthening their current quality program to ensure YRMC's continual success.…