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Margin Improvement for Healthcare Experts

CBA is exclusively dedicated to healthcare and only hires staff with a wealth of practical healthcare experience and experience in leadership positions. Our staff understands the needs of senior management team and brings the experience to achieve strategic results.

Caldwell Butler | Our Experts for Margin Improvement Solutions for Healthcare | Biographies of our team of experts

Chip Caldwell

Chip Caldwell | Caldwell Butler

Mr. Caldwell is the Chairman of Caldwell Butler, an innovative firm specializing in research-based methods to improve margin, throughput, and patient experience. His expertise includes the effective deployment of advanced methods to improve accountability, implementation, and speed of change by developing senior leaders and managers as change agents. Chip… Read Chip Caldwell's full bio.

Tim Alba, FACHE

Tim Alba, FACHE | Caldwell Butler

Tim Alba is a Partner with Caldwell Butler (CBA), a leading resource in the strategic application of advance quality methods in healthcare that bolster leadership development and drive margin improvement. The result is sustainable implementation of cost savings, advancing quality and a management team culture driven by accountability.

Read Tim Alba, FACHE's full bio.

Ray Johnson

Ray Johnson | Caldwell Butler

Ray Johnson is Managing Principal of the High Impact Practice, providing a wide array of aggressive margin improvement strategies and implementation coaching for large, complex projects, process, or change initiatives. As a former HCA hospital CEO and CEO of a management company serving the seniors market, Ray brings a… Read Ray Johnson's full bio.

Michael L. Harrington M.A., M.B.A.

Michael L. Harrington M.A., M.B.A. | Caldwell Butler

Managing Principal

Michael Harrington is a former CEO/COO of adult/pediatric tertiary and community health services including post-acute services. With over 25 years of service in for profit and not for profit health systems, his passion is developing reliable processes that engages people, process, technology and culture to improve… Read Michael L. Harrington M.A., M.B.A.'s full bio.

J. Alan Kent, DHA, FACHE

J. Alan Kent, DHA, FACHE | Caldwell Butler

Dr. Alan Kent is an outcomes-focused healthcare executive consultant, uniquely qualified to serve healthcare clients through his extensive experience as a hospital CEO and COO in independent and investor-owned hospitals. Prior to joining Caldwell Butler, he most recently served as President and CEO of a regional healthcare system in… Read J. Alan Kent, DHA, FACHE's full bio.

Mindy Shikiar, RN, MSN, MBA

Mindy Shikiar, RN, MSN, MBA | Caldwell Butler

Mindy Shikiar has more than 30 years of progressive health care experience starting as a registered nurse, evolving her career into healthcare administration in diverse hospital and healthcare settings. She is the recipient of numerous leadership awards and top performance recognition.

Mindy most recently served as the COO… Read Mindy Shikiar, RN, MSN, MBA's full bio.

Georgia Casciato, FACHE

Georgia Casciato, FACHE | Caldwell Butler

Georgia Casciato has more than 30 years of health care experience leading numerous strategic initiatives, team development as well as implementation and growth functions. Her career spans key roles as a healthcare executive, entrepreneur, consultant and strategic partner.

Her contribution to healthcare has been realized in many diverse… Read Georgia Casciato, FACHE's full bio.

Becky Southern, RN

Becky Southern, RN | Caldwell Butler

Rebecca (Becky) Southern brings proven skills in hospital operations, P&L management and strategic development. In addition she leads implementation of new programs, product line management and process design.

She is a Registered Nurse with executive nursing experience. During Becky‚Äôs 25+ year career, her experience includes serving as a… Read Becky Southern, RN's full bio.

Alan Dial, MBA, MS QA

Alan Dial, MBA, MS QA | Caldwell Butler

Alan leads strategic continuous improvement campaigns across multi-hospital portfolios in cycle and cost reduction strategies in Surgical and Emergency Services and Labor Management. He is a change agent with experience delivering service line results and managing diverse and geographically decentralized operations footprint in the continuous improvement disciplines of Lean… Read Alan Dial, MBA, MS QA's full bio.

Nancy Dodson

Nancy Dodson | Caldwell Butler

Nancy Dodson is a seasoned healthcare executive with a strong record of success in running hospital operations, leading strategic initiatives, creating comprehensive quality programs, and building service lines. 

She has worked in major academic medical centers, as well as community and behavioral health hospitals ranging in size from… Read Nancy Dodson's full bio.

Mary Bobertz, RN, MBA, FACHE

Mary Bobertz, RN, MBA, FACHE | Caldwell Butler

Mary Bobertz is Managing Principal of Clinical and Operations at Caldwell Butler. She has a proven track record of success in clinical and hospital operations, executive leadership, achieving significant results as a performance improvement and financial turnaround expert.

Mary brings over twenty five years of hospital leadership experience… Read Mary Bobertz, RN, MBA, FACHE's full bio.

Shelly DeVore, RN, DNP, FACHE

Shelly DeVore, RN, DNP, FACHE | Caldwell Butler

Shelly is a high-impact healthcare management professional providing executive consultation and coaching for large, complex projects, process or change initiatives. She is an expert in identifying root causes of issues and translating complex problems into clear, actionable steps, which align with strategic goals.

Known for the ability to… Read Shelly DeVore, RN, DNP, FACHE's full bio.

Carole Gilroy, RN, MSN, MBA, DHA

Carole Gilroy, RN, MSN, MBA, DHA | Caldwell Butler

Carole is a healthcare executive with a diverse background that includes clinical, administrative, and consulting experience. She has been a pioneer in innovating nursing labor improvement breakthroughs encompassing the complex relationship between financial impact and nursing practice assuring high quality while eliminating process waste. A proven leader with consistent… Read Carole Gilroy, RN, MSN, MBA, DHA's full bio.

Jayme Chancellor, FACHE

Jayme Chancellor, FACHE | Caldwell Butler

Jayme Chancellor is a former Chief Operating Officer of a Level II Trauma Center and VP of Performance Improvement. With 12 years of executive experience in the for-profit healthcare industry, her passion is developing patient-focused and cost-effective solutions and educating front line leaders to sustain improvement.

With extensive… Read Jayme Chancellor, FACHE's full bio.

Brett Norell, MBA, MPH, FACHE

Brett Norell, MBA, MPH, FACHE | Caldwell Butler

Brett Norell is an innovative, transformational executive with a proven track record of solid operational performance, delivering financial recovery, managed care growth, engaged & inspired workforces, improved quality, and strong community engagement. Brett has served in multiple operational and C-suite roles including President & CEO and hospital and system… Read Brett Norell, MBA, MPH, FACHE's full bio.

Rich Gilbert

Rich Gilbert | Caldwell Butler

Rich is an expert in hospital and ambulatory operations as well as margin improvement for healthcare. Additionally, Rich has a strong record of success as a process improvement expert with an emphasis on the optimization of staffing. He has helped organizations across the country enhance their operating margin, increase… Read Rich Gilbert's full bio.

Christa Lohr, RN, MSN, CCRN, NEA-BC

Christa Lohr, RN, MSN, CCRN, NEA-BC | Caldwell Butler

Christa M. Lohr is a Managing Principal and an experienced Nurse Executive at Caldwell Butler. She is a transformational leader with 26 years of initiating and delivering sustained results and effective change across the continuum of care. Christa’s background includes strategizing and leading cross-functional teams to bring about fundamental… Read Christa Lohr, RN, MSN, CCRN, NEA-BC's full bio.

Amy Johnson RN, MBA, MSN

Amy Johnson RN, MBA, MSN | Caldwell Butler

Amy Johnson is a nursing executive of 30 years with accelerated health care experience and knowledge. Starting as a bed side nurse and quickly advancing to various leadership and executive roles, Amy’s transformational leadership style has improved hospital quality, nursing, and strategic operational outcomes.

Amy is an expert… Read Amy Johnson RN, MBA, MSN's full bio.

Mike Lucas, MS

Mike Lucas, MS | Caldwell Butler

Mike is a decisive and effectual C-suite professional offering 20+ years’ achievement of organizational growth and profitability, with a passion for client and associated stakeholder satisfaction. He has a history of championing new initiatives, reducing costs and outpacing established organization benchmarks. He is a recognized change agent, with extensive… Read Mike Lucas, MS's full bio.

Jerry Fedele, JD, MBA

Jerry Fedele, JD, MBA | Caldwell Butler

Mr. Fedele serves as strategist and coach to senior executives in large and regional health systems, guiding them through to complexities in key strategies, such as, financial turnarounds, launching innovative new business enterprises, and integrating complex entities. During his noteworthy 35-year career as a leader in complex, multi-facility, academic… Read Jerry Fedele, JD, MBA's full bio.